The second-hand marketplace Users Express Frustration Over Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
User Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices following member complaints.
